Question 1

What are the sandbox rules?

Accepted Answer

A waiver must be signed by parents or legal guardians before play.
Children must be supervised by an adult at all times.
No shoes or socks in the sandbox.
No food or drinks in the sandbox.
No throwing sand, running, or screaming.
Toys and sand must stay inside the sandbox.
Personal belongings and loose items must be kept outside the sandbox.
In case of an accident that may contaminate the sand, inform staff immediately.

Question 2

Is the sand safe?

Accepted Answer

Our sand is CSA-compliant playground sand, locally harvested by Hutcheson Sand, made from naturally weathered granite.

Before reaching our playground, the sand undergoes a meticulous screening and washing process to remove silt, clay, and organic matter. Once on-site, we take it a step further by manually screening it with our cyclone and vacuum system to eliminate fine particles and dust. We also aerate and disinfect the sand daily to ensure it remains clean, fresh, and hygienic.

This sand is extensively tested and meets the highest safety standards, including CSA and ASTM certifications for impact absorption. The sub-angular grains provide excellent traction for walking and crawling, while also ensuring a comfortable and enjoyable play experience for children.

Question 3

How do you clean the sandbox?

Accepted Answer

We use naturally hygienic sand that is non-porous, carefully screened, and washed, ensuring it is free from organic materials.
We manually screen the sand using a cyclone and vacuum system, removing debris and fine dust to keep it in pristine condition.
We implement strict rules: shoes and socks are removed before entering the sandbox, food and drinks are kept outside the sandbox.
We groom and disinfect the sand daily to keep it fresh, clean, and safe for play.
We clean and disinfect all toys and fitness equipment after each session, ensuring a hygienic environment for every visitor.
We take swift action if any accidents occur: Affected sand is promptly scooped up and discarded. Toys and equipment involved are thoroughly cleaned and sanitized before returning to use.

Question 4

Is there a sand-free zone?

Accepted Answer

Yes! Moms with babies can relax in our lounge area. Additionally, we provide beach towels to help create a sand-free space within the play area.

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